Shipping

We offer free domestic shipping on all orders, and aim to dispatch orders within 1-3 business days. Please allow extra processing time during launches and promotional events due to high volume of orders!

Please double check your order and address details are correct before placing your order. We are not able to make changes or cancel orders after they are placed.

More questions? Email us hello@frejanyc.com

Shipping Methods

USA Orders:

Standard Shipping: 3-7 business days (Free)
Expedited Shipping: 2-3 business days ($40)

Please allow extra transit time for orders going to Alaska and Hawaii. 

All shipping times are estimates, we are not able to guarantee any shipping timelines. All items take between 24-48hrs to process before shipping, excluding weekends.

International Orders:

International Economy: 5-15 business days ($60)

Please enter your address in English. Any customs, clearance or duties fees are the responsibility of the customer.

Some orders are also available to ship via carrier calculated rates through DHL Express (2-3 days) and DHL eCommerce. These orders will have duties and taxes collected at the time of checkout.

All shipping times are estimates, we are not able to guarantee any shipping timelines due to ongoing affects of COVID-19. Our shipping partners may still experience delays that are out of our control.

All items take between 24-48hrs to process before shipping, excluding weekends.

Other Shipping Questions

Pre-Order Information

Items available for preorder will be clearly marked. We will do our best to deliver your item by the estimated ship date, and will keep you notified of any changes.

If you have both in-stock and preorder items in your order, they will be fulfilled together when the preorder item is available. Please email us if you’d like to ship items separately and we will try to accommodate you.

Thank you for preordering - as a small brand, it really helps pay our suppliers and factory up front, and also helps us determine how much material to order, which colors, how many of each style to make, and gives us the ability to make custom orders if you're looking for something special.

Shop Promise

The Shop Promise badge signifies a product that has been verified by Shopify for reliable delivery in 5 calendar days or less within the US. This is automatically generated by Shopify and cannot be guaranteed, so please refer to the product description and tracking for the most up-to-date shipping information.