Returns

We spend months making each item the very best it can be, and hopefully that means a bag that you’ll love! But in case you change your mind, items are eligible for refund when shipped back to us within 14 days of delivery, and eligible for store credit within 28 days of delivery. International orders and sample sale items are final sale.

Have an issue with your order, or questions about your return? Please email us at hello@frejanyc.com (please allow 1-2 business days for us to get back to your inquiry)

Returns Portal